Terms & Conditions


Shop Securely

All credit card transactions are encrypted with an SSL certificate and secured. 

Payments/Currency
We accept Visa, Mastercard, and American Express; PayPal accounts payments (and other credit cards may be used via PayPal).  We also are able to process payments via Shop Pay (Shopify stores' merchant terminal), Apple Pay, and Google Pay).  Email interac available for Canadian customers by special request.  Cash in person is also accepted in addition to other payment forms for pick-up orders.  In some cases, payment by cheque is also fine.  Cheques to be made out to ‘Nest’.   

Credit card payments are captured upon check-out.  Please note that when we then review your order, if any items are unexpectedly out of stock, or if extra shipping applies that you do not approve, you have the option to have your order refunded in part or in full.  If some items are not in stock, we will notify you promptly by email, and ask if you would like your order modified or cancelled.

Taxes
Canadian Customers: HST is charged on shipments to HST provinces (and GST-only on books and children's clothing and some baby items). Customers in the rest of Canada pay only the GST.  Please let us know if you are a Canadian citizen with a special point-of-sale exemption from Canadian retail sales tax, and we can modify the tax settings in your store account with us.

Handmade quality
Due to the handmade nature of many of our items, it's possible that they may be different at times from the stock photo on the site.  We strive to have photos that are reflective of what you can expect in person.  If you'd like to seen an actual photo of the item physically available for your order, please let us know ahead of time, and we'll see what we can do.

 

Privacy
We respect your privacy. We will not share your personal information ever for any reason other than what is required to process your order (i.e. encrypted credit card information to VISA/ Mastercard and address information to our shipper such as Canada Post or FedEx).

Minimum Shopping Age
For legal reasons, purchases on this website can only be made by those 18 years and older

Feedback
Please contact us with any questions or suggestions you may have via the Contact Us form on our site.